Return & Refund Policy

At Nachael Resources Global, we stand behind our software solutions and aim for customer satisfaction. Below are our refund and return policies.

1. Services Covered

This policy applies to:

• Software purchases.
• Custom software development.
• Subscription-based software services.

2. Refund Eligibility

• Software Licenses: Refunds are only provided if the software is proven defective and we are unable to resolve the issue.
• Subscription Services: Customers can cancel at any time, but refunds are only provided for unused months if canceled within the first 7 days of purchase.
• Custom Development: Payments for custom software projects are non-refundable once work has begun.

3. Refund Processing

Approved refunds will be processed within 7-14 business days to the original payment method.

For refund requests, contact [email protected] with proof of purchase and issue details.